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NEWS
info(at)tuscanygreenholiday.com |
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Advices to the guests of the vacation structure:
For the arrival:
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to be in possession of a photocopy ( to give the
managers) of national identity card, completed of the
essential data in Italy: the present address of
residence
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to read first of all the " handbook of the house " in
order to know all the instructions;
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to read after the " Guest book" in order to take note of
the indications and the suggestions from who has lived
previously the same places;
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to take vision of the tourist documentation placed from
the manager and supplied from municipal tourist board or
tourist agency;
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to take vision of the naturalistic ways, life,
excursions, trekking near the structure (on foot, by
mountain bike ,on horse-back, by canoe);
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to take note of the thematic maps of the area and the
services offered (systems of fishing, golf, tennis,
excursions in hot-air balloon, etc.);
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to take note of the addresses of medical and hospital services
nearer the structure and able to speak in language, if
possible;
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to take with himself the visiting card with the
telephone numbers of the manager for eventual
emergencies.
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We will do everything we can do to make curious the visitors
therefore benefit of this situation with a timely presence.
A true occasion not to lose to emphasize your presence in
network through the use of our services.
Fair prices and prompt visibility. |
The clever manager is who joins together a multiple
offer with all those actions useful to emphasize this
presence and spread in the internet net.
The qualified manager is who knows to choose the innovations
of the net.
Our site is an absolute innovation for the reading,
configuration, spread , pedagogical and formative proposal
of the operators.
Who others supplies you services of this nature ?
Our database is constituted from 4000 operators from Tuscany.
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10 expectations of guests
wishing a green holiday |
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(green holiday for 500 stranger users – from “
Tuttoturismo 2005")
Summary : |
To satisfy these expectations is your "mission" !!! ..
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23%
14%
11%
10%
7%
6%
6%
6%
5%
12% |
To rest
To enjoy the quiet
To have a well equipped and hospitable
atmosphere
To feel like at own house
To have the availability of green places
To have a sure place for children
To have equipments for the seasons and the kind
of holiday
To have the exclusive possibility to rent the
structure
To know the offers of the territory
To personalize the holiday |
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KIND OF HOLIDAY |
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Permanent tourism
(all the period inside the structure)
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mobile tourism
(visits and enjoyment of the surrounding
territory)
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TYPOLOGY OF USERS |
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The family with sons
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The family without sons
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The group of young friends
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The group of old people
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All the segments
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LOCATION OF STRUCTURE |
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Country
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Town
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Hill
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Lake
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Sea
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Island
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Mountain
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Village
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EXPERIENCE TO OFFER |
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Bedroom for rent, guesthouses
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Farm holiday
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Farm
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Bed & breakfast
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Holiday house
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Residence, relays, resort
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PARTICULAR HABITAT |
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Country place
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City place
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Suburban place
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To be a clever manager
10 conditions to be a clever manager
(Interview to 20 Tuscan operators of the sector – from
agriturismo 2006) |
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1 |
To satisfy the expectations of the guests (young
group of friends) |
63% |
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2 |
To satisfy the expectations of the guests
(family group) |
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3 |
To satisfy the expectations of the guests (
without children) |
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To satisfy the expectations of the guests (a
group of old people) |
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To be present at the arrival (to receive them) |
12% |
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To understand them without linguistic hard work |
11% |
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7 |
To help them with own acquired experience |
4% |
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8 |
To prevent the vandalism |
4% |
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To organize the offer of the territory |
3% |
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10 |
To organize the seasonal proposals |
3% |
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Create a culture of welcome studying the best suitable ways
for your structure for the typology of guests and for the
territory. |
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To improve hospitality
How to improve the receptivity of the house
and consequently the hospitality.
( This is suggested by 8 years of practical experience
of the operators of this site ) |
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1 |
Handbook how to use the house. |
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Handbook how to use green spaces. |
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Handbook how to use the house in different seasons. |
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Memorandum in the critical points. |
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How to use guest book. |
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Possible gifts. |
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7 |
Agreements and conventions. |
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8 |
Aspects of protection and assistance |
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9 |
Available material. |
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10 |
Human availability. |
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With handbook we wish to propose you the availability of
a list of indications, printed on paper support , necessary
to reach all the useful objectives to operate the structure.
With “Memorandum” “guest book” “gifts” “agreements” and
“conventions” we intend practical proposals for your users.
These indications are a part of our manual production and/or
of periodic news sent by e-mail to all those who subscribe
one of our services.
The other interventions refer to the budget of investment in
economic, temporal, insurance and financial terms to spend
in the structure you manage. |
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To do by himself
It is very important to follow the tendency studies, the
analyses of the sector and the market survey to manage a
structure which receives, above all, foreigners.This is what
we can do also for you!!
According to all the expectations the product “Tuscany” is a
winning, long-lasting, real product. In effect, in
this period, it is increasing not only for its fruition, but
also for the return to the direct booking of the holiday
through internet.
For this reason, organize yourself alone, without too much
expensive mediations, following also the suggestions that we
can supply to you.
Which products of Tuscany are increasing?
(in order of % of the signals) |
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Tuscany products increasing |
Val.% |
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Active holidays |
24,6 |
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Houses / apartments in rent |
16,5 |
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Country villas |
8,4 |
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Art towns |
8,0 |
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Aenogastronomic tourism |
8,0 |
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Comfort thermal |
5,8 |
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Sea |
5,0 |
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Little art centres |
4,7 |
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Golf |
4,3 |
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Travelling tours |
3,5 |
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Packages of group |
3,5 |
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Farm holiday |
2,3 |
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Bed & breakfast |
1,8 |
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Cruises (Livorno) |
1,4 |
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Incentives |
1,2 |
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Low cost flights |
1,0 |
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Total |
100,0 |
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For which nation we expect a direct use of
booking?
(in order of % of the signals) |
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Austria
62,5% |
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Gran Bretagna
58,8% |
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Canada
50% |
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Belgio
75% |
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Olanda
53% |
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Francia
50% |
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Germania
45,9% |
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U.S.A.
64,5% |
Scandinavia
56,3% |
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By
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